Being a Test Team Coordinator

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A team coordinator is a person, who is willing to coordinate the work of others and manage all the boring bureaucracy of the Test team. It requires a lot of additional time, patience and responsibility. Testers will be lazy, developers will lie, marketing will make promises and other teams will have no time for your problems. However, the work must be done somehow. If you think you can help the team in this way, this article will give you some closer looks on principles how your work should look.

It is expected that you understand the process how tasks are being managed on [Team] Test board and you understand why. Your membership in other Ryzom teams and projects can be very helpful, especially membership in the Bugs project that allows you to also manage related issues on Bugs board.

Theory

In case of the Test team, all the team the work is closely related to team board tasks. The team is requested to perform a testing on a target server, does the job and cares about all discovered issues. There are three main jobs that belong to a coordination and connect all the testing process together.

New task creation

Test Team board task ready to be processed
Test Team board task ready to be processed

This is the being of all tasks. One of team coordinators must create a new task and prepare some initial documentation for a testing. It means that you create new task in Waiting column of the target server, describe all request details like what to test, under which circumstances, background lore information and similar. All the information that is necessary for the future test leader to fully understand the matter of the change. This job is very often done by developers to request a testing and you can read How to request new testing article that describes this process from opposite side.

You should make sure that

Testing leadership

Test Team board task opened for testing
Test Team board task opened for testing

To lead a testing of a task is the most common job that a coordinator can do. You choose from new (yellow) tasks waiting on the board to find one you want to care about. Review the task changes on the target server to make sure it is running, create a testing PAD with all necessary instructions

Requesting other teams