Contents

Contact a CSR/GM

Before contacting a GM

Before you contact a GM to report a problem or complain about another player's behaviour
  • Verify that the problem is recurring and, if possible, determine under what conditions it is occurring.
  • Have you read the Ryzom Code of Conduct? the code on the forum

In Game

  • Chat: first make sure a service representative is present by typing the command: /who gm
    • If yes, proceed as with another player: /tell <GMName>.
    • If not (a GM can be hidden, explain your concern in the English Uni channel of the game.
  • Write a Ticket:: In the appzone/webapps bar The "Support" app brings a contact form by email. ( you can also type /appzone1092 in the chat window)

Via the Web

By E-mail

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