Guild Amber | |
Atrium | |
Leader | Tykus |
Hall | Atys |
Nation | Neutre |
Faction | None |
Atrium is the guild of the customer support team (CSR, Customer Support Representatives) and Game Masters (GM, Game Masters).
The members of this guild are in charge of providing technical support to the players, and of enforcing the rules of the game;
Before you contact a GM to report a problem or complain about another player's behaviour:
Verify that the problem is recurring and, if possible, determine under what conditions it is occurring. Have you read the Ryzom Code of Conduct? the code on the forum
At stake
Chat: first make sure a service representative is present by typing the command: /who gm
If yes, proceed as with another player: /tell <GMName>. If not (a GM can be hidden, explain your concern in the EnglishUni channel of the game.
Written report: In the appzone/webapps bar The Support app brings a contact form by email. ( you can also type /appzone1092 in the chat window) See also
Via the Web
app support, web version Ryzom Chat (aka Rocket Chat): https://chat.ryzom.com/ See also, on the forum, the topic: Forums " GENERAL " The Support team
By E-mail
support@ryzom.com
Want to join the team?
Being part of the support team allows you to have more impact on the game than just being a player. Moreover, you can benefit from a free subscription to Ryzom.
Here again see the conditions and formalities on the Forum: Forums " GENERAL " Support team
⇒ Contact Tamarea ( follow the link for her contact information, after reading the article in the previous forum).
Active Members
(Follow the link for his contact information)
Support Manager: Tykus
CSR DE: Aileya SGM, Boar SGM, Wrox GM. CSR EN: Aniyunwiya GM, Graciela SGM. CSR FR: Iribulin SGM, Jadeyn VG Nephelo GM, Tykus SGM.
References See also
Category:Ryzom Team The animation team, the Level-Design guilds, Lore Team. CSR