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Guild Amber
Atrium (GM) guild.png
Atrium
Leader Tykus
Hall Atys
Nation Neutre
Faction None
de:Gilde:Atrium
en:Guild:Atrium
es:Gremio:Atrium
fr:Guilde:Atrium
ru:Гильда:Atrium
 
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Reference text ( Maintained text, used as reference ) :
Notes: (Dorothée, 2020-01-01)

Logo de Ryzom

Mat-oeil.pngAtrium is the guild of the customer support team (CSR, Customer Support Representatives) and Game Masters (GM, Game Masters).

Contents

The guild in history:

2483
Rebuilding the multiracial guild of Guardians of the Atrium.
2525
The Ryzom team is divided into more specialized teams, although contributors may belong to more than one of them. The Guardians of the Atrium. are replaced by the guild Atrium .

Description

The members of this guild are in charge of providing technical support to the players, and of enforcing the rules of the game;

Technical Support (CSR)

Game Masters (GMs)

Contact a CSR/GM

Before contacting a GM

Before you contact a GM to report a problem or complain about another player's behaviour:

   Verify that the problem is recurring and, if possible, determine under what conditions it is occurring.
   Have you read the Ryzom Code of Conduct? the code on the forum

At stake

   Chat: first make sure a service representative is present by typing the command: /who gm 
    If yes, proceed as with another player: /tell <GMName>.
    If not (a GM can be hidden, explain your concern in the EnglishUni channel of the game. 
   Written report: In the appzone/webapps bar The Support app brings a contact form by email. ( you can also type /appzone1092 in the chat window)
   See also

Via the Web

   app support, web version
   Ryzom Chat (aka Rocket Chat): https://chat.ryzom.com/
   See also, on the forum, the topic: Forums " GENERAL " The Support team

By E-mail

   support@ryzom.com 

Want to join the team?

   Being part of the support team allows you to have more impact on the game than just being a player. Moreover, you can benefit from a free subscription to Ryzom.
       Here again see the conditions and formalities on the Forum: Forums " GENERAL " Support team
           ⇒ Contact Tamarea ( follow the link for her contact information, after reading the article in the previous forum).

Active Members

(Follow the link for his contact information)

Support Manager: Tykus

   CSR DE: Aileya SGM, Boar SGM, Wrox GM.
   CSR EN: Aniyunwiya GM, Graciela SGM.
   CSR FR: Iribulin SGM, Jadeyn VG Nephelo GM, Tykus SGM.

References See also

   Category:Ryzom Team
   The animation team, the Level-Design guilds, Lore Team.
   CSR
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