Difference between revisions of "Support/Technical"

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[[Category:Obsolete]] {{Portal|Archives}}
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== Last update: 2009 - obsolete ==
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==Archives==
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[[Image:Construction.jpg|center]]
 
[[Image:Construction.jpg|center]]
  
 
This page contains links to FAQs and informative forum threads regarding various issues. If you can't find a solution to your problem here, pop into Live Support Chat or post on the forums - info [http://www.ryzom.com/en/support.html here]. Live Support Chat can also be accessed by typing '''/supportChat''' while in-game.
 
This page contains links to FAQs and informative forum threads regarding various issues. If you can't find a solution to your problem here, pop into Live Support Chat or post on the forums - info [http://www.ryzom.com/en/support.html here]. Live Support Chat can also be accessed by typing '''/supportChat''' while in-game.
  
=Installation and Patching Issues=
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===Installation and Patching Issues===
 
Issues related to installation of Ryzom, or to errors when attempting to patch Ryzom.
 
Issues related to installation of Ryzom, or to errors when attempting to patch Ryzom.
  
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* [http://forums.ryzom.com/showthread.php?t=29252 Common Patch Errors]
 
* [http://forums.ryzom.com/showthread.php?t=29252 Common Patch Errors]
  
=Crashing Issues/Error Messages=
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===Crashing Issues/Error Messages===
 
Game crashes and error messages.
 
Game crashes and error messages.
 
* [http://forums.ryzom.com/showthread.php?t=15428 Crashes on loading]
 
* [http://forums.ryzom.com/showthread.php?t=15428 Crashes on loading]
 
* [http://forums.ryzom.com/showthread.php?t=24148 "Can't create a window display (1024x768)"]
 
* [http://forums.ryzom.com/showthread.php?t=24148 "Can't create a window display (1024x768)"]
  
=Display Issues=
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===Display Issues===
 
* [[Support/Technical/OpenGL and D3D|OpenGL and Direct3D]] - how to set up Ryzom to make best use of your hardware.
 
* [[Support/Technical/OpenGL and D3D|OpenGL and Direct3D]] - how to set up Ryzom to make best use of your hardware.
* [[Support/Technical/Graphics Issues|General Graphics Issues]]
 
  
=Lag/Disconnection/Login Issues=
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===Lag/Disconnection/Login Issues===
 
* [http://forums.ryzom.com/forum/showthread.php?t=631 Frequent disconnection with LinkSys routers]
 
* [http://forums.ryzom.com/forum/showthread.php?t=631 Frequent disconnection with LinkSys routers]
 
* [http://forums.ryzom.com/showthread.php?t=7650 Firewalls and port forwarding] - look here if you have connection issues.
 
* [http://forums.ryzom.com/showthread.php?t=7650 Firewalls and port forwarding] - look here if you have connection issues.
 
* [http://forums.ryzom.com/showthread.php?t=14746 Login errors]
 
* [http://forums.ryzom.com/showthread.php?t=14746 Login errors]
  
=Tricks and Tips=
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===Tricks and Tips===
 
* [http://forums.ryzom.com/forum/showthread.php?t=29320 Dual boxing (Running two clients on one computer)]
 
* [http://forums.ryzom.com/forum/showthread.php?t=29320 Dual boxing (Running two clients on one computer)]
 
* [http://forums.ryzom.com/showthread.php?t=32581 Rystore] - Automatically backs up clientside save data (i.e. interface settings) on launch of client
 
* [http://forums.ryzom.com/showthread.php?t=32581 Rystore] - Automatically backs up clientside save data (i.e. interface settings) on launch of client
 
* [http://forums.ryzom.com/showthread.php?t=15439 Manually backup clientside save data]
 
* [http://forums.ryzom.com/showthread.php?t=15439 Manually backup clientside save data]
 
* [http://www.pegasus-foundation.com/forum/forums/thread-view.asp?tid=978&start=1&posts=18 Increase maximum camera zoom] - '''NOTE:''' This is not endorsed by the devs or support staff; while using this mod won't get you banned, the CSR team may refuse to help you with technical issues if you are using this mod.
 
* [http://www.pegasus-foundation.com/forum/forums/thread-view.asp?tid=978&start=1&posts=18 Increase maximum camera zoom] - '''NOTE:''' This is not endorsed by the devs or support staff; while using this mod won't get you banned, the CSR team may refuse to help you with technical issues if you are using this mod.

Latest revision as of 10:30, 20 June 2019

Last update: 2009 - obsolete

Archives

Construction.jpg

This page contains links to FAQs and informative forum threads regarding various issues. If you can't find a solution to your problem here, pop into Live Support Chat or post on the forums - info here. Live Support Chat can also be accessed by typing /supportChat while in-game.

Installation and Patching Issues

Issues related to installation of Ryzom, or to errors when attempting to patch Ryzom.

Vista

Linux

General

Crashing Issues/Error Messages

Game crashes and error messages.

Display Issues

Lag/Disconnection/Login Issues

Tricks and Tips