Difference between revisions of "Support"

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{{PageLinksTable || Title=Halp! With... || Content=
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{{Trad
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{{PageLinksEntry || Page=[[Support/Gameplay|Gameplay]]}}
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|DE=Support
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{{PageLinksEntry || Page=[[Support/Technical|Technical Trouble]]}}
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|EN=Support
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{{PageLinksEntry || Page=[[Starting Out|Newbie Help]]}}
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|ES=
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||FR=Support
 +
|RU=
 
}}
 
}}
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[[Category:Community]]
+
 
 +
For support, please make a difference between CSRs (able to help you with more than advices) and volunteer players who can only help you with words, but have no power to help you change your name or remove your ban.
 +
 
 +
 
 +
---------------------------------------------------------------------------------------------------------------------------------------------
 +
=Archives=
 +
''Note: improve the following list by adding the names of the CSR and their specialties, precising who's a CSR, an Anim or anything else and also which language each of them can speak (with an estimation of their mastery of each language going from 1 to 5, 5 being perfect and 1 being "can help with a translator"?)''
 +
 
 +
 
 +
 
 +
 
 +
{{PageLinksTable || Title=Starting Out || Content=
 +
{{PageLinksEntry || Page=[[Silan Guide]]}}
 +
{{PageLinksEntry || Page=[[Atystrology]]}}
 +
{{PageLinksEntry || Page=[[Cosmetics]]}}
 +
{{PageLinksEntry || Page=[[Crafting]]}}
 +
{{PageLinksEntry || Page=[[Harvesting]]}}
 +
{{PageLinksEntry || Page=[[Magic]]}}
 +
{{PageLinksEntry || Page=[[Melee]]}}
 +
{{PageLinksEntry || Page=[[Ranged]]}}
 +
{{PageLinksEntry || Page=[[FAQ]]}}
 +
}}
 +
== Linux FAQ and Tutorials ==
 +
*[[Building Ryzom Client On Debian]]
 +
*[[Building Ryzom Client On Archlinux]]
 +
*[[Linux_FAQ_EN]]
 +
 
 +
==Linux To do list==
 +
 
 +
 
 +
{{ToTrad|FR|FR translation needed please}}
 +
 
 +
{| border="1" cellpadding="5" cellspacing="0"
 +
!Task
 +
!Assigned to
 +
!Display
 +
!Progress
 +
!Status
 +
|-
 +
|Write a tutorial or complete the FAQ page for each regular technical question related to Linux.
 +
If the tutorial already exist, please copy it in this wiki to enable the translations, adding the link to the source.
 +
|All the Linux team
 +
|FAQ: http://forge.ryzom.com/wiki/Linux_FAQ_EN
 +
Tutorial: create a new page
 +
|WIP
 +
|Added on http://app.ryzom.com/app_forum/index.php?page=post/view/141841 as soon as verified
 +
|-
 +
|Look at the unsticky topics about Linux in the EN Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be added in the "Linux FAQ and Linux Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the unsticky topics about Linux in the DE Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be added in the "Linux FAQ and Linux Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the unsticky topics about Linux in the FR Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be added in the "Linux FAQ and Linux Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
 
 +
|}
 +
 
 +
==Linux Team ==
 +
''They are joinable on [[EN_IRC|IRC]].''
 +
*CSR Emiro (Deutsch, English)
 +
*Glorf (French, English)
 +
*Kervala (French, English)
 +
*Madi (French, English)
 +
*Zatalyz (French, simple English)
 +
*Daulath (French, ?)
 +
*Zorroargh (French, Spanish, English)
 +
*Shikitiwa (French, ?)
 +
 
 +
 
 +
 
 +
==Mac FAQ and tutorials==
 +
 
 +
* [[Building_Ryzom_Client_under_Mac_OS_X]]
 +
* [[Ryzom_Client_2.1.0_Mac OS X]]
 +
 
 +
==Mac Todo list==
 +
 
 +
 
 +
{{ToTrad|FR|FR translation needed please}}
 +
 
 +
{| border="1" cellpadding="5" cellspacing="0"
 +
!Task
 +
!Assigned to
 +
!Display
 +
!Progress
 +
!Status
 +
|-
 +
|Write a tutorial for each regular technical question related to Mac.
 +
If the tutorial already exist, please copy it in this wiki to enable the translations, adding the link to the source.
 +
|All the Mac team
 +
|
 +
Tutorial: create a new page
 +
|WIP
 +
|Added on http://app.ryzom.com/app_forum/index.php?page=topic/view/20964/ as soon as verified
 +
|-
 +
|Write a Mac FAQ
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
|Look at the sticky topics about Mac in the EN Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be unstick or added in the "Mac FAQ and Mac Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the sticky topics about Mac in the DE Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be unstick or added in the "Mac FAQ and Mac Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the sticky topics about Mac in the FR Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be unstick or added in the "Mac FAQ and Mac Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the unsticky topics about Mac in the EN Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be added in the "Mac FAQ and Mac Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the unsticky topics about Mac in the DE Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be added in the "Mac FAQ and Mac Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the unsticky topics about Mac in the FR Support part of the WebIG forums
 +
then report in the discussion part of this page
 +
which ones have to be added in the "Mac FAQ and Mac Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
 
 +
|}
 +
 
 +
==Mac Team==
 +
''They are joinable on [[EN_IRC|IRC]].''
 +
*Jazzy (French)
 +
*Kervala (French, English)
 +
*Lod (French)
 +
*SIELA1915 (English, Français, Deutsch)
 +
 
 +
 
 +
==Windows FAQ and tutorials==
 +
 
 +
==Windows Team==
 +
*CSR Aileya (Deutsch, English)
 +
*CSR Emiro (Deutsch, English)
 +
*Kervala (French, English)
 +
 
 +
==Windows FAQ and To do list==
 +
 
 +
 
 +
{{ToTrad|FR|FR translation needed please}}
 +
 
 +
 
 +
{| border="1" cellpadding="5" cellspacing="0"
 +
!Task
 +
!Assigned to
 +
!Display
 +
!Progress
 +
!Status
 +
|-
 +
|Write a tutorial for each regular technical question related to Windows.
 +
If the tutorial already exist, please copy it in this wiki to enable the translations,
 +
 
 +
adding the link to the source.
 +
|All the Windows team
 +
|
 +
Tutorial: create a new page
 +
|To do
 +
|
 +
|-
 +
|Write a Mac FAQ
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
|Look at the sticky topics about Windows in the FR Support part of the WebIG forums
 +
then report in the discussion part of this page which ones have to be unstick or added
 +
 
 +
in the future"Windows FAQ and Windows Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the unsticky topics about Windows in the EN Support part of the WebIG forums
 +
then report in the discussion part of this page which ones have to be added
 +
 
 +
in the future "Windows FAQ and Windows Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the unsticky topics about Windows in the DE Support part of the WebIG forums
 +
then report in the discussion part of this page which ones have to be added
 +
 
 +
in the future"Windows FAQ and Windows Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
|Look at the unsticky topics about Windows in the FR Support part of the WebIG forums
 +
then report in the discussion part of this page which ones have to be added
 +
 
 +
in the future"Windows FAQ and Windows Tutorials" topic.
 +
|
 +
|
 +
|To do
 +
|
 +
|-
 +
 
 +
|}
 +
 
 +
==More about Support==
 +
 
 +
Creating tutorials on how to install Ryzom under Linux, Mac and Windows and how to troubleshoot the most common problems on the various platforms. This part of the Wiki is the ideal place to store tricks that will be useful when a customer's got troubles!
 +
 
 +
When you create a tutorial, don't forget to add three types of categories:
 +
*Linux, Mac, Windows or any OS
 +
*Support
 +
*Tutorials
 +
 
 +
{{In_Category|Support}}
 +
{{Portal Forge}}
 +
[[Category: Tutorials]]
 +
[[Category: Support]]
 +
[[Category:Community]] [[Category:Starting Out]]

Latest revision as of 23:04, 28 June 2019

de:Support
en:Support
fr:Support
 
UnderConstruction.png
Translation to review
Don't blame the contributors, but come and help them 😎

Reference text ( Maintained text, used as reference ) :
Notes: (Amosys, 2019-06-28)


For support, please make a difference between CSRs (able to help you with more than advices) and volunteer players who can only help you with words, but have no power to help you change your name or remove your ban.


Archives

Note: improve the following list by adding the names of the CSR and their specialties, precising who's a CSR, an Anim or anything else and also which language each of them can speak (with an estimation of their mastery of each language going from 1 to 5, 5 being perfect and 1 being "can help with a translator"?)



Starting Out

Linux FAQ and Tutorials

Linux To do list

Template:ToTrad

Task Assigned to Display Progress Status
Write a tutorial or complete the FAQ page for each regular technical question related to Linux.

If the tutorial already exist, please copy it in this wiki to enable the translations, adding the link to the source.

All the Linux team FAQ: http://forge.ryzom.com/wiki/Linux_FAQ_EN

Tutorial: create a new page

WIP Added on http://app.ryzom.com/app_forum/index.php?page=post/view/141841 as soon as verified
Look at the unsticky topics about Linux in the EN Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added in the "Linux FAQ and Linux Tutorials" topic.

To do
Look at the unsticky topics about Linux in the DE Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added in the "Linux FAQ and Linux Tutorials" topic.

To do
Look at the unsticky topics about Linux in the FR Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added in the "Linux FAQ and Linux Tutorials" topic.

To do

Linux Team

They are joinable on IRC.

  • CSR Emiro (Deutsch, English)
  • Glorf (French, English)
  • Kervala (French, English)
  • Madi (French, English)
  • Zatalyz (French, simple English)
  • Daulath (French, ?)
  • Zorroargh (French, Spanish, English)
  • Shikitiwa (French, ?)


Mac FAQ and tutorials

Mac Todo list

Template:ToTrad

Task Assigned to Display Progress Status
Write a tutorial for each regular technical question related to Mac.

If the tutorial already exist, please copy it in this wiki to enable the translations, adding the link to the source.

All the Mac team

Tutorial: create a new page

WIP Added on http://app.ryzom.com/app_forum/index.php?page=topic/view/20964/ as soon as verified
Write a Mac FAQ
Look at the sticky topics about Mac in the EN Support part of the WebIG forums

then report in the discussion part of this page which ones have to be unstick or added in the "Mac FAQ and Mac Tutorials" topic.

To do
Look at the sticky topics about Mac in the DE Support part of the WebIG forums

then report in the discussion part of this page which ones have to be unstick or added in the "Mac FAQ and Mac Tutorials" topic.

To do
Look at the sticky topics about Mac in the FR Support part of the WebIG forums

then report in the discussion part of this page which ones have to be unstick or added in the "Mac FAQ and Mac Tutorials" topic.

To do
Look at the unsticky topics about Mac in the EN Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added in the "Mac FAQ and Mac Tutorials" topic.

To do
Look at the unsticky topics about Mac in the DE Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added in the "Mac FAQ and Mac Tutorials" topic.

To do
Look at the unsticky topics about Mac in the FR Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added in the "Mac FAQ and Mac Tutorials" topic.

To do

Mac Team

They are joinable on IRC.

  • Jazzy (French)
  • Kervala (French, English)
  • Lod (French)
  • SIELA1915 (English, Français, Deutsch)


Windows FAQ and tutorials

Windows Team

  • CSR Aileya (Deutsch, English)
  • CSR Emiro (Deutsch, English)
  • Kervala (French, English)

Windows FAQ and To do list

Template:ToTrad


Task Assigned to Display Progress Status
Write a tutorial for each regular technical question related to Windows.

If the tutorial already exist, please copy it in this wiki to enable the translations,

adding the link to the source.

All the Windows team

Tutorial: create a new page

To do
Write a Mac FAQ
Look at the sticky topics about Windows in the FR Support part of the WebIG forums

then report in the discussion part of this page which ones have to be unstick or added

in the future"Windows FAQ and Windows Tutorials" topic.

To do
Look at the unsticky topics about Windows in the EN Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added

in the future "Windows FAQ and Windows Tutorials" topic.

To do
Look at the unsticky topics about Windows in the DE Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added

in the future"Windows FAQ and Windows Tutorials" topic.

To do
Look at the unsticky topics about Windows in the FR Support part of the WebIG forums

then report in the discussion part of this page which ones have to be added

in the future"Windows FAQ and Windows Tutorials" topic.

To do

More about Support

Creating tutorials on how to install Ryzom under Linux, Mac and Windows and how to troubleshoot the most common problems on the various platforms. This part of the Wiki is the ideal place to store tricks that will be useful when a customer's got troubles!

When you create a tutorial, don't forget to add three types of categories:

  • Linux, Mac, Windows or any OS
  • Support
  • Tutorials

There are currently 12 elements in the category Support.


Retrieved from "https://en.wiki.ryzom.com/w/index.php?title=Support&oldid=30434"