What's up in 2018, back to to User Manual.
See Forge report on the forum
Q: Any idea of the date of resolution of the inventory bug (the filter by clicking on "?" is now ineffective) and of the objects-grouping one (the displayed list of equipped objects is faulty)?
A: We are actively working on this and should soon be successful. As mentioned above, the bug that prevented replies to tickets from being sent is now fixed and we are taking this opportunity to improve their tracking (e.g. acknowledgement of receipt giving the number of the ticket). However, it is still recommended that players issuing tickets always use the same email address while exchanging with the team about the same ticket.
--CraftJenn, Ranger du Cercle du Bois d'Almati (talk) 10:18, 28 January 2019 (UTC)