This document describes ways how to make evidence in form of screenshots or videos. It is mainly helpful and intended for members of the Test Team however it might be useful for for regular users as well, especially when they need to document game issues for a ticket or game forum post. The document is separated into three sections by client platform and, in case of video recording, is not meant as help with live streaming.

The client itself contains feature to capture screenshots and this functionality is described in Screenshot help on this wiki.

Windows

Windows 10 has some support for needed features but in case of older version you will probably need to install 3rd part software.

Screenshot

The way how to take a screenshot of your desktop in most of recent versions of Windows consists of two steps. First the screenshot will be copied into the clipboard by pressing the Print Screen (sometimes PrtScn) key on your keyboard. It is located right to F12 key, above the Insert key. Then you need to start an image editor and paste the content of the clipboard in.

Build-in tools

This way will work with most of recent versions, probably with Windows 98 and newer but might work with Windows 95 as well. first copy the desktop screenshot into your clipboard

Press Print Screen key

Then you need to open Microsoft Paint, a simple image editor that is default part of all Windows, and paste the content of your clipboard.

Execute mspaint command (or find it in your Start Menu)
Press Ctrl+V (or right-click in the drawing area and select Paste)

Greenshot

Another option is to use Greenshot, an open source screenshot tool for Windows. Install the application and start it, it will be hidden in the panel notification area along with other icons.

Press Ctrl + Print Screen to capture whole desktop, then save it to a file

The GIMP

GNU Image Manipulation Program, a powerful tool to edit images in various formats. It also have an interface to capture desktop screenshots.

Choose File > Create > Screenshot from the main menu

Video recording

(todo)

Linux

Most of end-user Linux distributions come with various tools that can do the job. Some of them are already part of your desktop environment, other can be installed from your distribution package repository. It is not aim of this document to describe all existing utilities

Screenshot

Most of Linux graphical environments have built-in a way how to capture desktop screenshots already. It is usually accessible by pressing the Print Screen (sometimes PrtScn) key on your keyboard. It is located right to F12 key, above the Insert key. In case that your environment does not support this feature, you can use one of many alternatives.

Desktop environment tool

Taking screenshot by pressing Print Screen will work in case you are using Cinnamon, Gnome, KDE Plasma 5, MATE or Xfce desktop. Please consult help (accessible usually by pressing F1 key) for advanced options specific for your desktop environment. These are usually accessible by starting the application alone from menu or as an argument on the command line.

The GIMP

GNU Image Manipulation Program, a powerful tool to edit images in various formats. It also have an interface to capture desktop screenshots.

Choose File > Create > Screenshot from the main menu.

ImageMagick

A set of command line driven utilities for image manipulation. Consult the manual page page for more options.

Execute import -window root ~/file_name.png command to take screenshot of your desktop and save it to your home directory.

Video recording

It might be important to record your activity in the game. It can help you to show a problem or describe a client behaviour to others. There exist various ways how to do this.

SimpleScreenRecorder

It is a small but powerful tool to record a video of your desktop environment. It is a Qt-based free (libre) software that allows you to specify shortcut to start and stop recording and set many other options.

byzanz

Another option is to use byzanz, a command line utility that will record your desktop as an animated GIF (Graphics Interchange Format) image. Please note that, by default, the record will suffer the format limitations with small colour palette because True color using separated image blocks is not supported. Execute byzanz-record ~/file_name.gif to record your desktop and save it to your home directory. Consult the man page for more options and output formats.

Other tools

There exist some additional tools and utilities that might help to make evidence for your (testing) report.

Screenkey

In some special cases it might be needed to also record keys that you press on your keyboard. You can use the this utility in combination with desktop video recording.

macOS

(TODO)

Portal of the Forge of Ryzom