en:New Billing Service
es:Nuevo servicio de facturación
fr:Nouveau service de facturation
 
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Reference text ( Maintained text, used as reference ) :
Notes: (Craftjenn, 2020-04-29)


New billing

Imminent release of the new billing service with a switch from WorldPay to Braintree. Braintree will manage recurring subscriptions and premium time purchases. Rates do not change, nor do payment methods and durations.

Premium time purchases (1 month minimum) will also be possible via Braintree, and will be cheaper than via Paypal (which will also remain available).

Steam will also remain available. It will be possible to untie one's own Steam account from the Ryzom billing page.

In a second step we will add the provider Xsolla, which will offer shorter Premium time purchases: 2, 3, 5 and 7 days.

FAQ

Q: Can the subscription be changed?

A: In the case of the subscription, it will be possible to change the duration at any time. The new duration will only be effective at the end of the current subscription.

Q: Can I change my credit card en route?

A: Yes, you can.

Q: Can we continue to play if we cancel our subscription?

A: Yes, until the last day of the subscription.



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