From EncyclopAtys
about contact support
There's several pages (EN, FR, Forge, DE...) concerning support and teams, with different content and categories, with different updates dates. I will recommend to use a central new Ryzom Team on EN wiki (in Forge or outside Forge ?), with links (keep it simple, fast, works on every clients even smartphone or IG browser).
Here it's in Talk (in Amosys/Draft/User Manual/Part 2 - Basic presentation) : It should contains link to https://app.ryzom.com/app_forum/index.php?page=post/view/196064 (webapp list on forum) and a link to main Contact support page referenced (or we will have several contact support text everywhere, in different languages ex (in webapps main): support : https://app.ryzom.com/app_support/index.php?from_index=1&lang=en don't forget to add an email)
support page is in EN wiki only (not under Forge). But the French Support page version is in Forge FR and Catégorie:Support and Kategorie:Support are both under forge, Ryzom_Client_2.1.0_Mac_OS_X is an EN page under Forge too.
CSR should be under Forge ???
Note: Facebook ( https://www.facebook.com/groups/2347192496/ ) - Twitter https://twitter.com/ryzom
https://chat.ryzom.com/channel/pub-general is the player general place to ask question about some ticket or issue ?
For ex: Name: Contact Support Type: EN wiki page Content:
- links to main Support pages: OR
- to EN How Contact Support support (+ for common, forge EN), and FR, DE, SP and RU on the wikis
- Contact Support IS the main English Contact support page, with links to FR (Contacter le support), DE (??), SP (??) and RU (??)
It depend if we want to add some links (twitter fb accounts) + links to forum. + Wiki ? Forge? and about the central contact entry point we want for Ryzom on the different wikis (for User Manual pages, for Forge part, for Lore part ...)
- Category:
