Difference between revisions of "Support/Technical"
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< Support
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| + | == Last update: 2009 - obsolete == | ||
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[[Image:Construction.jpg|center]] | [[Image:Construction.jpg|center]] | ||
This page contains links to FAQs and informative forum threads regarding various issues. If you can't find a solution to your problem here, pop into Live Support Chat or post on the forums - info [http://www.ryzom.com/en/support.html here]. Live Support Chat can also be accessed by typing '''/supportChat''' while in-game. | This page contains links to FAQs and informative forum threads regarding various issues. If you can't find a solution to your problem here, pop into Live Support Chat or post on the forums - info [http://www.ryzom.com/en/support.html here]. Live Support Chat can also be accessed by typing '''/supportChat''' while in-game. | ||
| − | =Installation and Patching Issues= | + | ===Installation and Patching Issues=== |
Issues related to installation of Ryzom, or to errors when attempting to patch Ryzom. | Issues related to installation of Ryzom, or to errors when attempting to patch Ryzom. | ||
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* [http://forums.ryzom.com/showthread.php?t=29252 Common Patch Errors] | * [http://forums.ryzom.com/showthread.php?t=29252 Common Patch Errors] | ||
| − | =Crashing Issues/Error Messages= | + | ===Crashing Issues/Error Messages=== |
Game crashes and error messages. | Game crashes and error messages. | ||
* [http://forums.ryzom.com/showthread.php?t=15428 Crashes on loading] | * [http://forums.ryzom.com/showthread.php?t=15428 Crashes on loading] | ||
* [http://forums.ryzom.com/showthread.php?t=24148 "Can't create a window display (1024x768)"] | * [http://forums.ryzom.com/showthread.php?t=24148 "Can't create a window display (1024x768)"] | ||
| − | =Display Issues= | + | ===Display Issues=== |
* [[Support/Technical/OpenGL and D3D|OpenGL and Direct3D]] - how to set up Ryzom to make best use of your hardware. | * [[Support/Technical/OpenGL and D3D|OpenGL and Direct3D]] - how to set up Ryzom to make best use of your hardware. | ||
| − | =Lag/Disconnection/Login Issues= | + | ===Lag/Disconnection/Login Issues=== |
* [http://forums.ryzom.com/forum/showthread.php?t=631 Frequent disconnection with LinkSys routers] | * [http://forums.ryzom.com/forum/showthread.php?t=631 Frequent disconnection with LinkSys routers] | ||
* [http://forums.ryzom.com/showthread.php?t=7650 Firewalls and port forwarding] - look here if you have connection issues. | * [http://forums.ryzom.com/showthread.php?t=7650 Firewalls and port forwarding] - look here if you have connection issues. | ||
* [http://forums.ryzom.com/showthread.php?t=14746 Login errors] | * [http://forums.ryzom.com/showthread.php?t=14746 Login errors] | ||
| − | =Tricks and Tips= | + | ===Tricks and Tips=== |
* [http://forums.ryzom.com/forum/showthread.php?t=29320 Dual boxing (Running two clients on one computer)] | * [http://forums.ryzom.com/forum/showthread.php?t=29320 Dual boxing (Running two clients on one computer)] | ||
* [http://forums.ryzom.com/showthread.php?t=32581 Rystore] - Automatically backs up clientside save data (i.e. interface settings) on launch of client | * [http://forums.ryzom.com/showthread.php?t=32581 Rystore] - Automatically backs up clientside save data (i.e. interface settings) on launch of client | ||
* [http://forums.ryzom.com/showthread.php?t=15439 Manually backup clientside save data] | * [http://forums.ryzom.com/showthread.php?t=15439 Manually backup clientside save data] | ||
* [http://www.pegasus-foundation.com/forum/forums/thread-view.asp?tid=978&start=1&posts=18 Increase maximum camera zoom] - '''NOTE:''' This is not endorsed by the devs or support staff; while using this mod won't get you banned, the CSR team may refuse to help you with technical issues if you are using this mod. | * [http://www.pegasus-foundation.com/forum/forums/thread-view.asp?tid=978&start=1&posts=18 Increase maximum camera zoom] - '''NOTE:''' This is not endorsed by the devs or support staff; while using this mod won't get you banned, the CSR team may refuse to help you with technical issues if you are using this mod. | ||
Revision as of 16:50, 14 May 2019
Contents
Last update: 2009 - obsolete
Archives
This page contains links to FAQs and informative forum threads regarding various issues. If you can't find a solution to your problem here, pop into Live Support Chat or post on the forums - info here. Live Support Chat can also be accessed by typing /supportChat while in-game.
Installation and Patching Issues
Issues related to installation of Ryzom, or to errors when attempting to patch Ryzom.
Vista
Linux
General
Crashing Issues/Error Messages
Game crashes and error messages.
Display Issues
- OpenGL and Direct3D - how to set up Ryzom to make best use of your hardware.
Lag/Disconnection/Login Issues
- Frequent disconnection with LinkSys routers
- Firewalls and port forwarding - look here if you have connection issues.
- Login errors
Tricks and Tips
- Dual boxing (Running two clients on one computer)
- Rystore - Automatically backs up clientside save data (i.e. interface settings) on launch of client
- Manually backup clientside save data
- Increase maximum camera zoom - NOTE: This is not endorsed by the devs or support staff; while using this mod won't get you banned, the CSR team may refuse to help you with technical issues if you are using this mod.
