From EncyclopAtys
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<noinclude>{{Trad | <noinclude>{{Trad | ||
− | |DE =Fehler | + | |DE =Fehler melden| DEs=4 |
− | |EN =Report a bug| ENs= | + | |EN =Report a bug| ENs=3 |
|ES =Informar de los errores| ESs=5 | |ES =Informar de los errores| ESs=5 | ||
|FR =Signaler un Bogue| FRs=0 | |FR =Signaler un Bogue| FRs=0 | ||
|RU =Сообщить об ошибках| RUs=5 | |RU =Сообщить об ошибках| RUs=5 | ||
|H = | |H = | ||
− | |pallet= | + | |pallet=}}</noinclude>[[Bugs|⬅️ Return to the main Bugs page]] |
− | }}</noinclude> | ||
− | |||
− | [[Bugs|⬅️ Return to the main Bugs page]] | ||
=== What you will need === | === What you will need === | ||
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=== Using the /bug command on RC === | === Using the /bug command on RC === | ||
The command is fairly simple to use. | The command is fairly simple to use. | ||
− | In any RC channel type /bug '''<bug title>'''<br /> | + | In any [[RC]] channel type /bug '''<bug title>'''<br /> |
'''<bug title>''' must be a sufficiently self-explanatory title, for example: | '''<bug title>''' must be a sufficiently self-explanatory title, for example: | ||
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It is possible to add, in comment, explanations in English and in the original language. | It is possible to add, in comment, explanations in English and in the original language. | ||
− | Once the command /bug typed with the title of the bug, a message of answer will propose you different categories.<br /> | + | Once the command /bug typed with the title of the bug, a message of answer will propose you different categories.<br /> |
Each category represents a project and choosing the right category will help to better classify the tickets. | Each category represents a project and choosing the right category will help to better classify the tickets. | ||
The '''misc''' category is used to store tickets that don't fit into one of the categories<br /> | The '''misc''' category is used to store tickets that don't fit into one of the categories<br /> | ||
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{{Portal|Forge}} | {{Portal|Forge}} | ||
− | [[Category: Portal:Forge/Bugs]] [[Category:How to ...?]] | + | [[Category: Portal:Forge/Bugs]] [[Category:How to ... ?]] |
Translated with www.DeepL.com/Translator (free version) | Translated with www.DeepL.com/Translator (free version) |
Latest revision as of 05:43, 27 June 2023
⬅️ Return to the main Bugs page
Contents
What you will need
There are three ways to report a bug:
- From Ryzom Chat via the command
/bug
(recommended) - From the game via a Ticket which will then be sent to the CSR
- Directly on Gitlab
⚠️ Apart from the in-game ticket, the other two methods require a Gitlab account: https://gitlab.com/users/sign_up
Using the /bug command on RC
The command is fairly simple to use.
In any RC channel type /bug <bug title>
<bug title> must be a sufficiently self-explanatory title, for example:
/bug In Daily Missions, the Occupations missions are not refreshed at the end of 20h
⚠️ It is strongly requested to make tickets in English through DeepL (https://www.deepl.com/) if needed.
It is possible to add, in comment, explanations in English and in the original language.
Once the command /bug typed with the title of the bug, a message of answer will propose you different categories.
Each category represents a project and choosing the right category will help to better classify the tickets.
The misc category is used to store tickets that don't fit into one of the categories
The category link sends to the Gitlab site to complete the ticket with a comment and possible screenshots:
Finish completing the ticket and create the issue.
🎉 Good to know: The team in charge of the project will be notified when the ticket is created
Using the Ticket System from within the game
TODO
Issues on Gitlab
TODO
Translated with www.DeepL.com/Translator (free version)