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|palette=Grey | |palette=Grey | ||
}}</noinclude> | }}</noinclude> | ||
− | Customer Support | + | |
+ | ;CSR: Acronym for '''C'''ustomer '''S'''service '''R'''epresentative. | ||
+ | <br /> | ||
+ | In Ryzom, the [[Customer Support Representative|CSR]] are also '''GM''' (game masters). They provide support to the players, both about the game itself and technically (the application). They also ensure that the '''[[Ryzom Code of Conduct]]''' is respected.<br /> | ||
+ | |||
+ | The “[[Customer Support Representative|CSR]]” are ''volunteers'' who help both newcomers and experienced players to solve any problems they may encounter in the world of Ryzom. They are the necessary link between the players and the team that manages the game and its evolution: the “[[:Category:Ryzom Team|Ryzom Team]]”. | ||
=== Hierarchy === | === Hierarchy === | ||
− | There are | + | There are several ranks within CSRs, which can be easily recognized in play by the colour of their glowing staves and armours: |
− | |||
# '''Game Developer''' (Yellow) | # '''Game Developer''' (Yellow) | ||
# '''Senior Game Master''' (Purple) | # '''Senior Game Master''' (Purple) | ||
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# '''Guides''' (Beige) | # '''Guides''' (Beige) | ||
− | <noinclude>==Contact a CSR== | + | <noinclude> |
− | see: [[Guild:Atrium]] | + | ==Contact a CSR== |
+ | *see: [[Guild:Atrium]] | ||
+ | <br /> | ||
+ | |||
[[Category:Community]] [[Category:Support]] [[Category:Support Team]] [[Category:Glossary]]</noinclude> | [[Category:Community]] [[Category:Support]] [[Category:Support Team]] [[Category:Glossary]]</noinclude> |
In Ryzom, the CSR are also GM (game masters). They provide support to the players, both about the game itself and technically (the application). They also ensure that the Ryzom Code of Conduct is respected.
The “CSR” are volunteers who help both newcomers and experienced players to solve any problems they may encounter in the world of Ryzom. They are the necessary link between the players and the team that manages the game and its evolution: the “Ryzom Team”.
There are several ranks within CSRs, which can be easily recognized in play by the colour of their glowing staves and armours: