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− | <noinclude> | + | <noinclude>{{Trad |
|DE=Neuer Abrechnungsservice | |DE=Neuer Abrechnungsservice | ||
|ES=Nuevo servicio de facturación | |ES=Nuevo servicio de facturación | ||
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− | Ryzom is getting a new billing system offering more possibilities in terms of subscription duration and means of payment. The system accessible from its website [https://www.ryzom.com/ https://www.ryzom.com]. | + | Ryzom is getting a new billing system offering more possibilities in terms of subscription duration and means of payment. The system is accessible from its website [https://www.ryzom.com/ https://www.ryzom.com]. |
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[[File:New Billing image1.png|center|512px]] | [[File:New Billing image1.png|center|512px]] | ||
− | The Premium access offers several payment options: * '''Recurring payments''' (via '''[https://xsolla.com/ Xsolla]'''), with automatic renewal each 1, 3, 6 or 12 months. | + | The Premium access offers several payment options: |
− | * '''One-time payments '''(''via'' '''[https://xsolla.com/ Xsolla]''') : punctual payments of 1, 3, 6 | + | * '''Recurring payments''' (via '''[https://xsolla.com/ Xsolla]'''), with automatic renewal each 1, 3, 6 or 12 months. |
− | * '''Short duration one-time payments''' (''via'' '''[https://xsolla.com/ Xsolla]''') : punctual payments of 1, 2, 5 | + | * '''One-time payments '''(''via'' '''[https://xsolla.com/ Xsolla]''') : punctual payments of 1, 3, 6 or 12 months, which can be cumulated with other one-time payments. |
− | * '''One-time payments''' (''via'' '''[https://www.paypal.com/us/webapps/mpp/home Paypal]'''l) : punctual payments of 1, 3, 6 | + | * '''Short duration one-time payments''' (''via'' '''[https://xsolla.com/ Xsolla]''') : punctual payments of 1, 2, 5 or 7 days, which can be cumulated with other one-time payments. |
+ | * '''One-time payments''' (''via'' '''[https://www.paypal.com/us/webapps/mpp/home Paypal]'''l) : punctual payments of 1, 3, 6 or 12 months<span style="color:#000000;">, but also of 2, 3, 5 or 7 days, which can be cumulated with other one-time payments.</span> | ||
* '''One-time payments''' (''via'' '''[https://store.steampowered.com/app/373720/Ryzom/ Steam]''') : available only if the Ryzom account is linked to a Steam account. In this case, the payment options listed above are not accessible | * '''One-time payments''' (''via'' '''[https://store.steampowered.com/app/373720/Ryzom/ Steam]''') : available only if the Ryzom account is linked to a Steam account. In this case, the payment options listed above are not accessible | ||
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=== How to activate a recurring subscription if the Ryzom account is linked to a Steam account? === | === How to activate a recurring subscription if the Ryzom account is linked to a Steam account? === | ||
− | <div style="margin-left:1.251cm;margin-right:0cm;">Payments via Steam being one-time ones, not recurring ones, this is not possible without further intervention. Here is the procedure to follow:</div># | + | <div style="margin-left:1.251cm;margin-right:0cm;">Payments via Steam being one-time ones, not recurring ones, this is not possible without further intervention. Here is the procedure to follow:</div> |
+ | # Untie your account from Steam using the link at the bottom of the billing window (see screenshot below). | ||
# Choose the first subscription option ('''''Recurring Payments''''') and enter the requested information. | # Choose the first subscription option ('''''Recurring Payments''''') and enter the requested information. | ||
# Link again (optionally) your account to Steam on the next game launch. | # Link again (optionally) your account to Steam on the next game launch. | ||
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==== Who to contact in case of a billing problem? ==== | ==== Who to contact in case of a billing problem? ==== | ||
− | <div style="margin-left:1.251cm;margin-right:0cm;">In case of a problem with the billing system, please contact exclusively Xsolla support or that of Paypal. Indeed, the Ryzom team does not manage the payment process.</div><div style="margin-left:1.251cm;margin-right:0cm;">For Xsolla, click on the '''''Xsolla Customer Support''''' link at the bottom of the transaction window.</div><div style="margin-left: | + | <div style="margin-left:1.251cm;margin-right:0cm;">In case of a problem with the billing system, please contact exclusively Xsolla support or that of Paypal. Indeed, the Ryzom team does not manage the payment process.</div><div style="margin-left:1.251cm;margin-right:0cm;">For Xsolla, click on the '''''Xsolla Customer Support''''' link at the bottom of the transaction window.</div><div style="margin-left:1.251cm;margin-right:0cm;">For Paypal, click on the '''''Contact''''' link at the bottom of the transaction window.</div> |
=== One-time payments via Steam === | === One-time payments via Steam === | ||
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<div style="color:#000000;margin-left:1.251cm;margin-right:0cm;">The subscription system is entirely managed by Valve, sole recipient of this information. The Ryzom team has no access to it.</div> | <div style="color:#000000;margin-left:1.251cm;margin-right:0cm;">The subscription system is entirely managed by Valve, sole recipient of this information. The Ryzom team has no access to it.</div> | ||
− | === Who to contact in case of a billing problem? === | + | ==== Who to contact in case of a billing problem? ==== |
<div style="margin-left:1.251cm;margin-right:0cm;">The Steam payment system is managed by Valve. In case of problem with the billing system, contact Steam Support. Indeed, the Ryzom team does not manage the payment process.</div> | <div style="margin-left:1.251cm;margin-right:0cm;">The Steam payment system is managed by Valve. In case of problem with the billing system, contact Steam Support. Indeed, the Ryzom team does not manage the payment process.</div> | ||
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{{portal|Forge|Gameplay}} | {{portal|Forge|Gameplay}} | ||
− | + | ||
+ | [[Category:Ryzom Team]] [[Category:Game updates 2020]] | ||
[[de:Neuer Abrechnungsservice]] [[es:Nuevo servicio de facturación]] [[en:New Billing Service]] [[fr:Nouveau service de facturation]] [[ru:Новая биллинговая услуга]]{{last version link|New Billing Service}}</noinclude> | [[de:Neuer Abrechnungsservice]] [[es:Nuevo servicio de facturación]] [[en:New Billing Service]] [[fr:Nouveau service de facturation]] [[ru:Новая биллинговая услуга]]{{last version link|New Billing Service}}</noinclude> |
Ryzom is getting a new billing system offering more possibilities in terms of subscription duration and means of payment. The system is accessible from its website https://www.ryzom.com.
Xsolla (lower rates for 12 months) * | Paypal (tariffs 3, 6 and 12 months down) | Steam (unchanged rates) |
1 month: 7.95€
3 months: 22.50€ 6 months: 41.70€ 12 months: 59.00€
|
1 month: 8.95€
3 months: 22.50€ 6 months: 41.70€ 12 months: 59.00€
|
1 month: 9.98€
3 months: 27.98€ 6 months: 52.95€ 12 months: 96.95€
|
The Premium rates for short periods are being introduced.
Xsolla | Paypal |
2 days: 1.5€
3 days: 2€ 5 days: 2.5€ 7 days: 3€
|
2 days: 2€
3 days: 2.5€ 5 days: 3€ 7 days: 3.5€
|
The Premium access offers several payment options:
Both Xsolla and Steam accept a wide variety of payment methods.