Difference between revisions of "Customer Support Representative/Contact the support"

Revision as of 21:06, 27 March 2021

Before you contact a GM to report a problem or complain about another player's behaviour

Verify that the problem is recurring and, if possible, determine under what conditions it is occurring.
Have you read the Ryzom Code of Conduct? the code on the forum

Chat: first make sure a service representative is present by typing the command: /who gm
- If yes, proceed as with another player: /tell <GMName>.
- If not (a GM can be hidden, explain your concern in the English Uni channel of the game.
Write a Ticket:: In the appzone/webapps bar The "Support" app brings a contact form by email. ( you can also type /appzone1092 in the chat window)

Revision as of 21:05, 27 March 2021 (view source) Dorothée (talk \| contribs) (Created page with "==Contact a CSR/GM== ===<span style="color: Crimson">Before contacting a GM </span>=== ;Before you contact a GM to report a problem or complain about another player's behaviou...")	Revision as of 21:06, 27 March 2021 (view source) Dorothée (talk \| contribs) m (Dorothée moved page Customer Support Representative/Contact a CSR to Customer Support Representative/Contact the support: internationalisation) Newer edit →
(No difference)