Difference between revisions of "Customer Support Representative"
From EncyclopAtys
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| − | Customer Support | + | |
| + | ;CSR: Acronym for '''C'''ustomer '''S'''service '''R'''epresentative. | ||
| + | <br /> | ||
| + | In Ryzom, the [[Customer Support Representative|CSR]] are also '''GM''' (game masters). They provide support to the players, both about the game itself and technically (the application). They also ensure that the '''[[Ryzom Code of Conduct]]''' is respected.<br /> | ||
| + | |||
| + | The “[[Customer Support Representative|CSR]]” are ''volunteers'' who help both newcomers and experienced players to solve any problems they may encounter in the world of Ryzom. They are the necessary link between the players and the team that manages the game and its evolution: the “[[:Category:Ryzom Team|Ryzom Team]]”. | ||
=== Hierarchy === | === Hierarchy === | ||
| − | There are | + | There are several ranks within CSRs, which can be easily recognized in play by the colour of their glowing staves and armours: |
| − | |||
# '''Game Developer''' (Yellow) | # '''Game Developer''' (Yellow) | ||
# '''Senior Game Master''' (Purple) | # '''Senior Game Master''' (Purple) | ||
| Line 21: | Line 25: | ||
# '''Guides''' (Beige) | # '''Guides''' (Beige) | ||
| − | <noinclude>==Contact a CSR== | + | <noinclude> |
| − | see: [[Guild:Atrium]] | + | ==Contact a CSR== |
| + | *see: [[Guild:Atrium]] | ||
| + | <br /> | ||
| + | |||
[[Category:Community]] [[Category:Support]] [[Category:Support Team]] [[Category:Glossary]]</noinclude> | [[Category:Community]] [[Category:Support]] [[Category:Support Team]] [[Category:Glossary]]</noinclude> | ||
Revision as of 08:52, 16 January 2021
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- CSR
- Acronym for Customer Sservice Representative.
In Ryzom, the CSR are also GM (game masters). They provide support to the players, both about the game itself and technically (the application). They also ensure that the Ryzom Code of Conduct is respected.
The “CSR” are volunteers who help both newcomers and experienced players to solve any problems they may encounter in the world of Ryzom. They are the necessary link between the players and the team that manages the game and its evolution: the “Ryzom Team”.
Hierarchy
There are several ranks within CSRs, which can be easily recognized in play by the colour of their glowing staves and armours:
- Game Developer (Yellow)
- Senior Game Master (Purple)
- Game Master (Red)
- Veteran Guides (Green)
- Senior Guides (Orange)
- Guides (Beige)
Contact a CSR
- see: Guild:Atrium
