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<noinclude>{{Trad | <noinclude>{{Trad | ||
− | |DE =Customer Support Representative|DEs = | + | |DE =Customer Support Representative (CSR)|DEs =4 |
|ES =Customer Support Representative|ESs =1 | |ES =Customer Support Representative|ESs =1 | ||
|EN =Customer Support Representative|ENs =4 | |EN =Customer Support Representative|ENs =4 | ||
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}}</noinclude> | }}</noinclude> | ||
− | ;CSR: Acronym for '''C'''ustomer '''S'''service '''R'''epresentative. | + | ;CSR: Acronym for '''C'''ustomer '''S'''service '''R'''epresentative: the members of the '''[[:Category:Support Team|Support Team]]'''. |
<br /> | <br /> | ||
In Ryzom, the [[Customer Support Representative|CSR]] are also '''GM''' (game masters). They provide support to the players, both about the game itself and technically (the application). They also ensure that the '''[[Ryzom Code of Conduct]]''' is respected.<br /> | In Ryzom, the [[Customer Support Representative|CSR]] are also '''GM''' (game masters). They provide support to the players, both about the game itself and technically (the application). They also ensure that the '''[[Ryzom Code of Conduct]]''' is respected.<br /> | ||
− | The “[[Customer Support Representative|CSR]]” are ''volunteers'' who help both newcomers and experienced players to solve any problems they may encounter in the world of Ryzom. They are the necessary link between the players and the team that manages the game and its evolution: the “[[:Category:Ryzom Team|Ryzom Team]]”. | + | The “[[Customer Support Representative|CSR]]” are ''volunteers'' who help both newcomers and experienced players to solve any problems they may encounter in the world of Ryzom. They are the necessary link between the players and the team that manages the game and its evolution: the “'''[[:Category:Ryzom Team|Ryzom Team]]'''”. |
+ | In-Game, they are members of the '''[[Guild:Atrium|Atrium guild]].''' | ||
=== Hierarchy === | === Hierarchy === | ||
There are several ranks within CSRs, which can be easily recognized in play by the colour of their glowing staves and armours: | There are several ranks within CSRs, which can be easily recognized in play by the colour of their glowing staves and armours: | ||
− | # '''Game Developer''' (Yellow) | + | <!-- # '''Game Developer''' (Yellow) --> |
# '''Senior Game Master''' (Purple) | # '''Senior Game Master''' (Purple) | ||
# '''Game Master''' (Red) | # '''Game Master''' (Red) | ||
# '''Veteran Guides''' (Green) | # '''Veteran Guides''' (Green) | ||
− | # '''Senior Guides''' (Orange) | + | <!-- # '''Senior Guides''' (Orange) |
− | # '''Guides''' (Beige) | + | # '''Guides''' (Beige) --><noinclude> |
− | + | ==[[/Contact the support|Contact a CSR]]== | |
− | ==Contact a CSR== | + | {{:Customer Support Representative/Contact the support}} |
− | |||
− | |||
− | [[Category:Community]] [[Category:Support]] [[Category:Support Team]] [[Category:Glossary]]</noinclude> | + | <noinclude><br /> |
+ | {{Reflist}} | ||
+ | {{Portal|Atys|Gameplay|Forge}} | ||
+ | [[Category:Community]] [[Category:Support]] [[Category:Support Team]] [[Category:Glossary]]{{last version link|Customer Support Representative}}</noinclude> |
In Ryzom, the CSR are also GM (game masters). They provide support to the players, both about the game itself and technically (the application). They also ensure that the Ryzom Code of Conduct is respected.
The “CSR” are volunteers who help both newcomers and experienced players to solve any problems they may encounter in the world of Ryzom. They are the necessary link between the players and the team that manages the game and its evolution: the “Ryzom Team”.
In-Game, they are members of the Atrium guild.
There are several ranks within CSRs, which can be easily recognized in play by the colour of their glowing staves and armours:
/appzone1092
in the chat window)